Help

The MyPetanque website offers you a number of functions. Some are only accessible if you have Joined MyPetanque and have an Account (or Profile). Others do not require you to have an Account. If you have any questions about the site that are not answered below, please contact us.

Any Current Issues with MyPetanque?

We have encountered an issue in early September 2019 concerning the MyEntries files that can be downloaded for any Division from the View Entries screen. These MyEntries files are in the csv (comma separated variable) format, and allow the person using the Sport 6.25 scoring program to Import the registered Entries into an Event. The issue (that is still current) is that the downloaded file commences with a 'space' (Hex '20') character that brings up an error when trying to Import the file into Sport. The solution is to simply open the csv file (with Notepad, not Excel!) and delete the first character; the space. This leaves the number 1, 2 or 3 (identifying a Singles, Doubles or Triples event) as the first character. Save this corrected file, being careful to save it again as a csv file (not just a txt file, please!).

More information on this can be found using the link https://www.mypetanque.com/docs/Sport_Entries_Import_Issue.pdf